I haven't watched the entire program myself, but will do so tomorrow, before NHK finds the video and takes it down.
NHK BS-1 documentary "原発の“安全”を問い直す 米ＮＲＣ前委員長 福島への旅 (NRC former chairman's trip to Fukushima - to re-examine the safety of nuclear power plants)", first aired on December 22, 2012. The program is in Japanese, but you can hear Jaczko's comments in English, and you can catch the interpreter.
Jaczko visited Japan in August this year, soon after he resigned from the NRC.
原発の“安全”を問い直す ～米ＮＲＣ前委員長 福島... by tvpickup
While walking in Namie-machi with a former resident in Tyvek suits and mask, Jaczko says,
I see many different people with views about nuclear power. Some people try and say that really because no one was killed from radiation or appears to have received lethal doses of radiation that there's... such hype. But I think it is certainly very difficult to walk around here and see the livelihood that's just no longer there.
The town is frozen at March 11, 2011.
At the end of the program, Jaczko says,
"In the end, everyone has to keep in mind that the safety of the public is the number one responsibility, whether you are a power plant owner, whether you're a worker at the power plant, or a local or state or national government official, everyone has to recognize that safety of the people is the most important issue."
Well, it wasn't, in case of Japan. What came first and foremost was to tell people it was safe, and kept repeating it like a mantra.
Jaczko certainly does not come across as arrogant, bullying chairman that he was accused of being, by his colleagues.